<?xml version="1.0" encoding="UTF-8"?>
<rss version="2.0"
	xmlns:content="http://purl.org/rss/1.0/modules/content/"
	xmlns:wfw="http://wellformedweb.org/CommentAPI/"
	xmlns:dc="http://purl.org/dc/elements/1.1/"
	xmlns:atom="http://www.w3.org/2005/Atom"
	xmlns:sy="http://purl.org/rss/1.0/modules/syndication/"
	xmlns:slash="http://purl.org/rss/1.0/modules/slash/"
	>

<channel>
	<title>Sitebrand &#124; Persuasive e-Marketing &#187; Search Results  &#187;  zappos</title>
	<atom:link href="http://www.sitebrand.com/?s=zappos&#038;feed=rss2" rel="self" type="application/rss+xml" />
	<link>http://www.sitebrand.com</link>
	<description>e-marketing blog loosely aimed at the eCommerce industry</description>
	<lastBuildDate>Wed, 23 Jun 2010 15:47:41 +0000</lastBuildDate>
	<generator>http://wordpress.org/?v=2.9.2</generator>
	<language>en</language>
	<sy:updatePeriod>hourly</sy:updatePeriod>
	<sy:updateFrequency>1</sy:updateFrequency>
			<item>
		<title>Product Recommendations vs Personalization</title>
		<link>http://www.sitebrand.com/2009/07/30/product-recommendations-vs-personalization/</link>
		<comments>http://www.sitebrand.com/2009/07/30/product-recommendations-vs-personalization/#comments</comments>
		<pubDate>Thu, 30 Jul 2009 19:35:41 +0000</pubDate>
		<dc:creator>Kevin Butler</dc:creator>
				<category><![CDATA[Conversion]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Kevin Butler]]></category>
		<category><![CDATA[Optimization]]></category>
		<category><![CDATA[Personalization]]></category>
		<category><![CDATA[Segment&Serve]]></category>
		<category><![CDATA[Sitebrand]]></category>
		<category><![CDATA[eCommerce]]></category>
		<category><![CDATA[online marketing]]></category>
		<category><![CDATA[Behavioral targeting]]></category>
		<category><![CDATA[Conversion Rate]]></category>
		<category><![CDATA[e-commerce]]></category>
		<category><![CDATA[Recommendations]]></category>
		<category><![CDATA[segmentation]]></category>
		<category><![CDATA[Targeted Messaging]]></category>

		<guid isPermaLink="false">http://blog.sitebrand.com/?p=1220</guid>
		<description><![CDATA[Sitebrand looks at Zappos.com's recent conversation about recommendations and personalization and wonders if visitors will burn out of one dimensional upsell tactics from recommendation engines.]]></description>
		<wfw:commentRss>http://www.sitebrand.com/2009/07/30/product-recommendations-vs-personalization/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>Zappos.com Keynote from Online Market World in San Fran&#8230;</title>
		<link>http://www.sitebrand.com/2008/10/06/zapposcom-keynote-from-online-market-world-in-san-fran/</link>
		<comments>http://www.sitebrand.com/2008/10/06/zapposcom-keynote-from-online-market-world-in-san-fran/#comments</comments>
		<pubDate>Mon, 06 Oct 2008 19:51:37 +0000</pubDate>
		<dc:creator>Carolyn Gardner</dc:creator>
				<category><![CDATA[Carolyn Gardner]]></category>
		<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Social Media]]></category>
		<category><![CDATA[eCommerce]]></category>
		<category><![CDATA[online marketing]]></category>
		<category><![CDATA[brand]]></category>
		<category><![CDATA[core values]]></category>
		<category><![CDATA[keynote]]></category>
		<category><![CDATA[Online Market World]]></category>
		<category><![CDATA[service]]></category>
		<category><![CDATA[Sitebrand]]></category>
		<category><![CDATA[Tony Hsieh]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[zappos.com]]></category>

		<guid isPermaLink="false">http://blog.sitebrand.com/?p=632</guid>
		<description><![CDATA[Fresh back from presenting at Online Market World in San Francisco where I did non-stop tweets you should and could follow [...]]]></description>
		<wfw:commentRss>http://www.sitebrand.com/2008/10/06/zapposcom-keynote-from-online-market-world-in-san-fran/feed/</wfw:commentRss>
		<slash:comments>1</slash:comments>
		</item>
		<item>
		<title>In a &#039;Web 2.0&#039; world, excellent customer service matters&#8230;</title>
		<link>http://www.sitebrand.com/2007/10/17/in-a-web-20-world-excellent-customer-service-matters/</link>
		<comments>http://www.sitebrand.com/2007/10/17/in-a-web-20-world-excellent-customer-service-matters/#comments</comments>
		<pubDate>Wed, 17 Oct 2007 19:30:38 +0000</pubDate>
		<dc:creator>Kelly Rusk</dc:creator>
				<category><![CDATA[Kelly Rusk]]></category>
		<category><![CDATA[eCommerce]]></category>

		<guid isPermaLink="false">http://blog.sitebrand.com/2007/10/17/in-a-web-20-world-excellent-customer-service-matters/</guid>
		<description><![CDATA[As Seth Godin points out in his post about this, the company probably didn&#8217;t do this for the PR, but [...]]]></description>
		<wfw:commentRss>http://www.sitebrand.com/2007/10/17/in-a-web-20-world-excellent-customer-service-matters/feed/</wfw:commentRss>
		<slash:comments>0</slash:comments>
		</item>
	</channel>
</rss>
