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Sitebrand Talks

365 Posts

Ok, don’t get me wrong, I love MediaPost – I subscribe to a bunch of its publications and regularly read & love them. However, today, I got a new one called “Performance Insider”, so out of curiosity I open it up and pleasantly to my surprise, it has this note attached introducing me, explaining what the new newsletter is about and why they think I might be interested (because I already subscribe to other similar MediaPost newsletters)

Note on new MediaPost newsletter

So anyway, I find the note compelling enough and decide I want to subscribe, so I click the link… but it brings me to a registration page (strange, since the note sounds like the email was only sent to those who are already registered) but no worries, I easily find a link for existing users. Then it prompts me to login.. I try once – invalid login, I try again – Invalid login, one more time – same thing.

Now I registered eons ago, and I’m sure I checked the “save my login info” because I ALWAYS do… but it’s not there now, and now after so many steps I’ve lost interest and won’t be subscribing to this new newsletter…

This is why it’s always important to make things quick and easy for subscribers, why couldn’t I just click a link and it automatically subscribes me to this email. I mean I’m already subscribed to their other publications, so it’s not like they need any additional info from me.

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Do you ever get email from people who haven’t emailed you before, see the name and at first glance think it’s spam?

It seems every time this happens I sort of think in the back of my head “geez that person’s name looks spammy”, but the real issue here is the importance of the relationship between the sender and the recipient. With the high amount of spam these days, any unrecognizable name looks spammy.

For example, if your company name is really familiar to your audience, but specific people in your organization are not, then you should consider using the company name in the from line.

However, if the list is business contacts of one of your sales people, then perhaps his/her name in the from line is most appropriate.

I think people often feel having a person’s name in the from line makes the email more personalized, but if recipients don’t know the name, you’ll quickly be excused as spam.

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If you haven’t heard yet, Microsoft is in the midst of releasing Outlook 2007. However, it looks like Microsoft is shocking email marketers everywhere with decreased HTML & CSS support.

The good news is, Microsoft has already posted a list of what will and will not work as well as a validator to check your HTML.

Also, the Campaign Monitor blog has posted a good write up about it (including screenshots of what works/doesn’t work)

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(found this over at the ClickZ blog)

Not the first time I’ve heard about this, but it’s relatively new; the beta versions of the new Yahoo and MSN email clients include a preview pane. But unlike your typical Outlook preview pane, the width in these beta versions are more narrow. Many people (including me) read most of their emails in the preview pane, and horizontal scrolling is a major pain. You may want to consider slimming down your template to accomodate this new design.

Does anyone else get the feeling soon our emails will start to look pretty silly?

Check out the ClickZ article about it - even has a little screenshot.

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If you haven’t had a chance yet, you should check out MarketingSherpa’s Marketing Wisdom for 2007, because it has so much great advice, you’ll definitely be setting yourself up for a good year.

As you can probably guess, I perused the “Email Marketing” section, and it’s fantastic. One reoccuring theme is to re-send your email campaigns a week or two later to all who did not open the original campaign. It’s very easy to do, and from the sounds in the report – leads to great ROI! Try it!

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Try saying that five times fast!

Anyway, blogging has taken the internet world by storm, and Canadian businesses are catching up. Dave Forde over at Profectio is seeking Canadian Corporate bloggers to participate in a very short survey about how Canadian businesses are blogging.

I’m a big sucker for Canadian-based internet research, so please, check it out! Results will be published on the Profectio site in the next few weeks.

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The saddest part about being a writer, is EVERYONE thinks they can write. So especially if you are writing for a client, you rarely encounter someone who says
“Well you are the expert, so I’m sure whatever you write is best.”

So where I’m going with this, is I found this great article on the Bad Language blog. “Why good writers (occasionally) produce bad writing.” Sometimes it’s the writer’s fault: tight deadlines, bad working environment etc. and other times it’s dealing with too many editors, corporate speak and so on.

If you’re thinking “What does this have to do with email?” then the answer is EVERYTHING! In email every word is precious and the writing needs to be concise and convincing in order to keep a captive audience. Keep your writing skills sharp!

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So it’s the time of year when everyone is talking about improving and changing for the new year, and also big at this time is lists – top ten of this, Top 100 of that, you get the idea.

So I thought of making a little list of things to be aware of/change in the new year for email, but after taking a week off, I got a little busy, and then when things slowed down, I got a little lazy. So far I’m not off to a great start for 2007!

Good news though: The Vertical Response blog has created a great list of the “ Ten New Year’s Resolution for Email Marketing

Check it out, and here’s to 2007 being a great year for email!

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Ho Ho Hope you have a great holiday

Posted by Kelly Rusk December 21, 2006

If you aren’t a subscriber to Expresso, than you sure missed out yesterday!

But lucky for you, I’m feeling the holiday spirit and would like to share our Season’s greetings email.

Get your share of holiday cheer!

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Probably not as much as Mark Wyner from Campaign Monitor.

We usually test our emails in Outlook, Yahoo, Gmail, Hotmail, and we also occasionally use Lotus Notes and Mozilla Thunderbird. While Mark tests all these, he goes much further by testing in different operating systems (mac, PC & Linux) as well as three different handhelds.

If you ever wanted to know exactly how in-depth testing can get, Check out the full article.

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