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	<title>Persuasive e-Marketing &#187; PayPal</title>
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		<title>Gift Cards: an eCommerce game changer?</title>
		<link>http://blog.sitebrand.com/2008/11/20/gift-cards-an-ecommerce-game-changer/</link>
		<comments>http://blog.sitebrand.com/2008/11/20/gift-cards-an-ecommerce-game-changer/#comments</comments>
		<pubDate>Thu, 20 Nov 2008 16:16:20 +0000</pubDate>
		<dc:creator>Eric Hollebone</dc:creator>
				<category><![CDATA[Customer Experience]]></category>
		<category><![CDATA[Eric Hollebone]]></category>
		<category><![CDATA[Sitebrand]]></category>
		<category><![CDATA[eCommerce]]></category>
		<category><![CDATA[alternate online payment]]></category>
		<category><![CDATA[eBillMe]]></category>
		<category><![CDATA[MasterCard]]></category>
		<category><![CDATA[PayPal]]></category>

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		<description><![CDATA[I was out doing errands on the weekend at my local Shopper&#8217;s Drug Mart and was waiting for the family to finish when I noticed a new product from MasterCard: gift cards in 50, 100 and 200 dollar denominations.  It grabbed me, finally a universal one-time use protected payment system that could be used by [...]]]></description>
			<content:encoded><![CDATA[<div id="attachment_807" class="wp-caption alignleft" style="width: 270px"><a class="alignleft" href="http://blog.sitebrand.com/wp-content/uploads/2008/11/mastercard_vanilla_promo_small.jpg"><img class="size-medium wp-image-807" title="MasterCard gift cards" src="http://blog.sitebrand.com/wp-content/uploads/2008/11/mastercard_vanilla_promo_small.jpg" alt="MasterCard gift card" width="260" height="194" /></a><p class="wp-caption-text">MasterCard gift card</p></div>
<p>I was out doing errands on the weekend at my local <span style="color: #0000ff;"><a title="Shopper's Drug Mart" href="http://www.shoppersdrugmart.ca" target="_blank"><span class="Apple-style-span" style="border-collapse: separate; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: 16px; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; font-family: arial;">Shopper&#8217;s Drug Mart</span></a></span> and was waiting for the family to finish when I noticed a new product from <a title="MasterCard Worldwide" href="http://www.mastercard.com">MasterCard</a>: <a href="http://www.mastercard.com/us/personal/en/aboutourcards/gift_prepaid/" target="_blank">gift cards</a> in 50, 100 and 200 dollar denominations.  It grabbed me, finally a universal one-time use protected payment system that could be used by online retailers that conveniently accessible.  Not to be left out, both <a title="Visa Gift Card" href="https://www.visa.ca/en/personal/prepaid/" target="_blank">Visa</a> and <a title="AMERICAN EXPRESS gift card" href="http://www.americanexpress.com/gift/giftcardslanding.shtml" target="_blank">American Express</a> have their versions as well.</p>
<p>I know there are other products in this space that can fill this need including refillable cards such as <a title="MasterCard rePower" href="http://www.mastercard.com/us/personal/en/aboutourcards/gift_prepaid/rePower/index.html" target="_blank">rePower</a> and individual retailer gift cards as well as online alternate payment services such as <a title="PayPal" href="https://www.paypal.com" target="_blank">PayPal</a> and <a title="eBillme: My bank My way" href="http://www.ebillme.com" target="_blank">eBillme</a> but the accessibly, convenience and financial isolation the major credit card vendors provide may become game changers in terms of getting the <a title="StatCan release on E-commerce" href="http://www.statcan.ca/Daily/English/081117/d081117a.htm" target="_blank">stubborn majority</a><a title="StatCan release on E-commerce" href="http://www.statcan.ca/Daily/English/081117/d081117a.htm" target="_blank"> </a>of the population over the hump and make that first  online purchase.</p>
<p>The problem with the retailer gift cards is their terms of use policies are all over the map.  Chapters/Inigo you must transfer the balance from your gift card to your online account first. Future Shop has taken a more consumer friendly approach where up to three cards can be used at one time be it credit or gift. One of the biggest benefits I am jazzed about is the remaining balance can be use elsewhere, be it brick and mortar or online, is finally moving the pendulum back to the consumer after a number of years of harsh gift card policies including the most hated expiry dates.</p>
<p>It also could change the alternate payments industry.  Why do I need these services, when I have a brand I trust; no setup and no tie to my financial information or institution?  Don&#8217;t get me wrong, PayPal and eBillme are strong and interesting companies but if I were them, I would be worried about the long term viability of the alternate payment marketplace.</p>
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