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First time visitors are likely your largest underperforming segment of website traffic. And they’re also the most expensive…right? Right.

Because the impact of how you market this huge segment is so significant, Sitebrand invites you to register for our Oct. 30th webinar called: “Your Website and First Time Visitors: Friend or Foe?”. 

And who better to co-present than Bryan Eisenberg, best-selling author, publisher of award-winning blog, ClickZ columnist and co-founder of FutureNow. In just 29-minutes, this webinar will offer advice and tips around:

1. Using data to build an understanding and framework for first-time visitors, aka personas.
2. Building targeted messaging to grow the engagement and sales of first-time visitor segments / personas.
3. Mapping the real estate on your site toward your messaging.
4. Launching your cycle, watching results, and planning for re-optimization.

We’ll conclude with questions and answers!

Got a scheduling conflict? Register anyhow so you are notified when the webinar is archived for on-demand viewing at your convenience…

GET SMART EVEN FASTER! To study up on some of what we’ll be talking about, you should go ahead and download our new whitepaper by Jim Cain, a senior analyst (and fellow blogger) here at Sitebrand. The whitepaper is called  “First Time Visitor: A Marketer-Oriented Approach to Optimizing Online Conversions” and it also features a foreward by Bryan Eisenberg.

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Sitebrand is teaming up with Marketo for what promises to be a very interesting webinar on Sept 25…
As marketers, we’re all driven by the needs to find leads and convert them. But it’s not always such a simple task….especially when you’re trying to engage with someone who hasn’t even told you their name. And that’s the way it is on websites! But with a little marketing automation and personalization, the game changes.

Get all the details and register for this free e-commerce webinar today!

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We all know that with summer comes lots of holiday times and schedule juggling…

But as marketers, we can’t stop marketing! So thought leadership and lead generation remain a top priority 12 months a year. So here’s a tip I’ll share with you and it’s something I wish I had thought of earlier.

It’s with respect to our beloved webinars. All too often, I hear people tell me that they didn’t register for a webinar because they were going to be away on holidays or they had a conflicting meeting or this or that. But here’s the thing. Juggling schedules and conflicts is not an issue when you use webinar technology like GoToWebinar or WebEx. You see these guys make it easy to archive the webinars once the live recording is done. Then they make it even nicer because they allow you to set up a trigger email notifying all registrants – even the no-shows - that they can now view the webinar online at their convenience. Of course a link is provided and all is good. The prospect or customer can view the webinar when they want. The marketer boosts registrations and lead generation.

So here’s my tip – let people know about this option to view later! I’ll even share the copy I included right below the date and time of our upcoming webinar in a reminder email that went out today. It reads:

“Got a scheduling conflict? Register anyhow so you are notified when the webinar is archived for on-demand viewing at your convenience…”

Such a simple message, but doesn’t it make so much sense! In all fairness, it’s too early to tell whether this will get more people registered for our August 21 webinar, but time will tell. All I know is it certainly wont’ hurt the numbers!

Speaking of which, have you registered for our webinar yet? Don’t let a scheduling conflict stop you! It’s going to be a fun one – Web Personalization | What it’s NOT and why you should care. Register today…

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This is the theme of our August 21 webinar and it’s a nice spin on our usual format. That’s right, you’re not just signing up for the perspectives of two presenters this month. Oh no. This time you’ll be treated to the perspectives of four presenters! And even though each presenter wears a Sitebrand hat, there will be guaranteed controversy thanks to old school versus new school perspectives. This on top of four distinct personality types…if you know what I mean.

I know we’re in the thick of summer holidays, but don’t let that stop you. Sign up anyhow and watch for a post webinar email that will include a link to view it online at your leisure. 

Joining me for this roundtable panel will be 3 more of Sitebrand’s own. We’ve got Darryl Praill, VP Marketing – he always makes discussions interesting thanks to his highly, shall I say, opinionated thoughts on all things marketing. We would be the “over 40″ side of the equation so our world hasn’t always been about the web.

And then to round things out, we’ve got the ”under 40″ pair of this panel who I daresay have almost always lived in world with the web. These would be Mr. Jim Cain, a Senior Analyst here who is very plugged in to all things analytics…especially as it relates to actioning those analytics which is a big part of why web personalization should matter to you. And then there’s Alok Ahuja, one of our senior account managers and possibly one of the most adored this side of the moon. His clients love him and I think it’s because Alok is always testing the boundaries…not just geo-boundaries, but boundaries in general!!!

So the essence of our webinar will revolve around the mixed messaging on the meaning of web personalization. We’ll talk about what it’s NOT – ie.
- A/B testing
- Recommendation engines
- User registration and personalized greetings
- Analytics
- ‘One-to-one’ emails mentioning first names

And we’ll talk about why it matters – ie. how it really does present an opportunity to dramatically increase revenue and conversion with segment and serve functionality that creates highly relevant online experiences.

So what’s holding you back? We typically hear comments like:
- I’m already using Google analytics, isn’t that enough?
- I’ve already optimized my content.
- My marketing dollars are limited and already committed.

In just 29 minutes, Sitebrand promises to break myths, educate, inform and convince you that personalization should be your #1 priority…and that it doesn’t have to cost a thing if you do it right.

So go ahead and register today…unless of course you’re happy doing the same old, same old.

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Register Now!There’s already lots of buzz about Cyber Monday. So if it’s something you’re ramping up for (and it should be), this is one webinar you don’t want to miss. For a realistic discussion on what’s achievable – even for the typical resource-crunched online team – join Jessica Koster, Danskin’s Director of e-Commerce Marketing, and myself on Wednesday, July 30 for a 29-minute webinar that will reveal how to:
- plan ahead for Cyber Monday and other seasonal highs
- optimize the power and customer reviews
- create persuasive offers based on more than free shipping
- implement web personalization in time for the holidays 

REGISTER NOW!

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What ~ Email Marketing: That was then. This is now.
When ~ This Thursday, June 26, 2008
Time ~ 2:00 PM – 2:29 PM EDT

REGISTER NOW…

You might think you’ve got your emails figured out, but judging by what I keep seeing in my inbox, I think there’s lots of learning to be done…and this Thursday’s webinar with Sitebrand and Silverpop is a good place to start. It’s free. It’s 29 minutes. And most of all, it will help you optimize your email marketing efforts (translation: happy, clicking subscribers = loyal, converting customers).

To all of you who are “blasting” your emails on a regular basis, good for you. But when I hear you calling it a “blast”, I cringe. What kind of quality control goes into a “blast”? And if you’re sending another “e-newsletter”…is it really an e-newsletter? Should it really be an e-flyer or an e-update? Do people really want more looooonnnnngggggg e-newsletters anyway?  

And how about your subscriber preference centers? Do you even have such a place? Or do you just assume that everyone who buys from you wants weekly emails forever after? Do your subscribers have any say in what you send them? It’s 2008…they should.  

Email marketing and the rules of engagement have changed. In addition to insight from two industry pros, there will also be time for some Q&A right after the webinar. So register today and have some burning questions ready for us!

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The Internet Retailer Conference & Exhibition 2008 show has come and gone…and what a show it was! From an exhibitor standpoint, it exceeded our expectations. The attendees brought great questions and interest to the show. The quality of exhibitors was also very high. It was a real pleasure to see so many great companies under one roof. I met tons of great people and I’ve lined up several exciting webinar co-presentations which I’ll tell you about soon.

But in the meantime, check out this eMarketing+Commerce podcast featuring: “Phyllis Librach, president and founder of Sydney’s Closet, an online retailer that sells plus size prom dresses, bridesmaid dresses and formal gowns, and Carolyn Gardner, director of customer experience for Sitebrand, an interactive marketing solutions provider, offer takeaways they gleaned from the 2008 Internet Retailer Conference and Exhibition, live from the show floor.”

Below is a screen shot of the Sydney’s Closet website…since I’m in Canada, what I see is a geo-targeted message right beside the logo….notice how it welcomes me as a Canadian shopper and assures me that shipping isn’t a problem…this is just one of many web personalization campaigns that Sydney’s Closet uses to make each and every visitor feel the love! Find out more by reading the Sydney’s Closet Case Study.

Sydney\'s Closet and geo-targeted campaigns for the Canadian Visitor
  

 

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webinar promo

As part of Sitebrand’s monthly webinar series, I’m very excited to tell you about our upcoming webinar because the very insightful Jason Burby from ZAAZ is my co-presenter…

Our topic is ~ Web Personalization: Putting the “Cha-Ching” Before and After the Check-Out. Isn’t that intriguing? If you’re like amost people I’ve told, it’s the cha-ching after the check-out that has you screaming for more.

So do yourself a favour and register today.

As added incentive, be one of the first 25 people to register and you’ll win yourself a free copy of the book “Actionable Web Analytics: Using Data to Make Smarter Business Decisions” by Jason Burby and Shane Atchinson.

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